What Our Customers Say
We’re proud of the reputation we’ve built across London and the Home Counties. Here’s what homeowners have to say about our roofing and damp proofing work.
“Fernsby replaced our old felt flat roof with an EPDM rubber system and the difference is night and day. The team turned up on time every day, kept everything tidy and finished ahead of schedule. No more leaks after the recent storms – highly recommended.”
Sarah Whitfield
South Woodford, London
Flat Roofing · May 2026
“We had terrible rising damp in our Victorian terrace. Fernsby carried out a proper survey, explained exactly what was causing it and installed a new damp proof course. Six months on the walls are completely dry. Genuinely professional from start to finish.”
James Holloway
Walthamstow, London
Rising Damp Treatment · April 2026
“Called them after a storm ripped tiles off our roof. Someone came out the same day, made it safe and returned two days later to do the full repair. Fair price and no fuss. I wouldn't use anyone else now.”
Priya Sharma
Ilford, Essex
Roof Repairs · June 2026
“A complete re-roof of our 1930s semi. The quality of the slate work is superb and they sorted out the lead flashing around the chimney that two other firms had botched. Worth every penny.”
Michael O'Brien
Chingford, London
Pitched Roofing · March 2026
“Our cellar used to flood every winter. Fernsby installed a cavity drain membrane and sump pump system and it has been bone dry ever since. We've now got a usable extra room. Fantastic work.”
Emma Richardson
Romford, Essex
Basement Waterproofing · February 2026
“Replaced all our old cast iron guttering with new uPVC and sorted the fascias and soffits at the same time. Neat, efficient and left the place spotless. Great communication throughout.”
David Thompson
Enfield, London
Guttering Services · May 2026
“After noticing damp patches spreading in our hallway we called Fernsby. Their surveyor was thorough and honest – no scare tactics. The treatment and replastering was first class and the guarantee gives us real peace of mind.”
Charlotte Evans
Barnet, London
Damp Proofing · April 2026
“Our chimney stack was crumbling and letting water in. Fernsby repointed and rebuilt the top section and fitted a new cowl. The scaffolding went up and down within a week and the finish is excellent.”
Robert MacDonald
Croydon, London
Chimney Repairs · January 2026
“We were plagued by black mould in the bedrooms every winter. They installed a positive input ventilation unit and improved the extractor fans. The mould is completely gone and the house feels fresher. Brilliant advice.”
Aisha Khan
Newham, London
Condensation Control · March 2026
“Prompt, tidy and reasonably priced. They found the source of a leak that had been baffling us for months and fixed it properly. Really knowledgeable team.”
Thomas Wright
Bromley, Kent
Roof Repairs · June 2026
“Had a new GRP fibreglass roof fitted on our extension. The finish is immaculate and completely watertight. The lads were polite and hard-working. Couldn't fault them.”
Grace Bennett
Greenwich, London
Flat Roofing · February 2026
“Discovered woodworm in the loft joists during a survey. Fernsby treated it quickly and gave us a proper guarantee. Reassuring to deal with people who clearly know their trade.”
Daniel Foster
Hackney, London
Timber Treatment · April 2026
“They re-tiled the front and back of our house and matched the original clay tiles perfectly. Immaculate scaffolding, daily clean-ups and a genuinely lovely team to have around. Delighted.”
Sophie Turner
Islington, London
Pitched Roofing · May 2026
“Excellent from the first phone call. Clear quote, no hidden extras and the damp problem in our ground floor flat is finally resolved. The replastering is flawless.”
William Clarke
Lewisham, London
Rising Damp Treatment · March 2026
“We signed up to their maintenance programme after buying an older property. The annual inspection caught a small problem before it became expensive. Great value and total peace of mind.”
Olivia Hughes
Harrow, London
Roof Maintenance · January 2026
“Good honest job clearing and repairing our blocked gutters. Turned up when they said they would and the price was exactly as quoted. Would use again.”
Mohammed Ali
Redbridge, London
Guttering Services · February 2026
“Converting our basement seemed impossible with the damp issues but Fernsby tanked it beautifully. It's now a dry, warm home office. Superb workmanship and expert guidance.”
Hannah Baker
Ealing, London
Basement Waterproofing · June 2026
“Storm damage over the winter left us with a nasty leak. The emergency team came out at short notice, tarped it up and returned to do a proper repair. Life savers.”
George Mitchell
Hounslow, London
Roof Repairs · April 2026
“Beautiful job repointing our chimney and renewing the flashing. The attention to detail was outstanding and the site was left immaculate. Highly professional.”
Isabella Cooper
Richmond, Surrey
Chimney Repairs · March 2026
“Replaced the flat roof over our kitchen extension. Excellent communication, fair pricing and a rock-solid finish. Three months of rain and not a drop inside.”
Jack Robinson
Kingston, Surrey
Flat Roofing · May 2026
“Really impressed with the survey – they took moisture readings throughout and gave us a written report. The treatment sorted our damp dining room wall completely. Trustworthy company.”
Amelia Ward
Sutton, Surrey
Damp Proofing · February 2026
“A full re-roof done to a very high standard. They spotted rotten battens the surveyor from another company had missed. Honest, skilled and reliable throughout.”
Harry Phillips
Bexley, Kent
Pitched Roofing · January 2026
“Our windows streamed with condensation every morning. After Fernsby improved the ventilation the problem has vanished and the house is noticeably warmer. Great practical solution.”
Lucy Morgan
Havering, London
Condensation Control · March 2026
“Sorted a persistent leak around a roof valley that others couldn't crack. Friendly team and fair pricing. Only reason for four stars is they arrived a little later than planned one day.”
Ryan Cox
Tower Hamlets, London
Roof Repairs · June 2026
“Dry rot had taken hold in our cellar. Fernsby dealt with it thoroughly and explained how to prevent it returning. Excellent, guaranteed work by people who clearly care.”
Florence Gray
Southwark, London
Timber Treatment · April 2026
“New seamless guttering all round and it looks brilliant. No more overflowing gutters soaking the brickwork. Quick, clean and professionally done.”
Nathan Bell
Lambeth, London
Guttering Services · February 2026
“From quote to completion everything was smooth and stress-free. The new flat roof is superb quality and the guarantee is genuinely reassuring. A pleasure to deal with.”
Chloe Hunt
Wandsworth, London
Flat Roofing · May 2026
“Travelled out to us in Hertfordshire without any fuss. The rising damp in our period cottage has been treated properly and the replastering is beautiful. First-rate service.”
Benjamin Reed
Hertford, Hertfordshire
Rising Damp Treatment · March 2026
“Reliable annual maintenance that keeps our roof in top condition. Detailed reports, photos of any issues and honest recommendations. Exactly what you want from a roofing firm.”
Victoria Price
Watford, Hertfordshire
Roof Maintenance · January 2026
“Our Essex home had a chronically damp basement. Fernsby designed and installed a complete waterproofing system that has transformed the space. Expert, tidy and dependable throughout.”
Alexander Scott
Brentwood, Essex
Basement Waterproofing · June 2026
“Had a large flat roof done on our commercial unit. The team worked through some awful weather to get it finished on time. Bone dry ever since and the finish is spotless. Very impressed.”
Paul Jennings
Stratford, London
Flat Roofing · November 2025
“Damp had ruined the plaster in our front room and no one could tell us why. Fernsby did a proper survey with moisture meters, found a failed DPC and fixed it properly. Six months on the walls are perfect.”
Karen Atkinson
Dagenham, Essex
Damp Proofing · October 2025
“Emergency call-out for a leak pouring into our loft conversion. They came out the same evening, tarped it up and returned two days later to replace the broken tiles. Saved us thousands in damage.”
Steven Patel
Waltham Forest, London
Roof Repairs · September 2025
“Chimney stack was leaning and the surveyor from another company just wanted to knock it down. Fernsby rebuilt it properly, fitted new pots and replaced all the flashing. Looks brand new.”
Diane Marshall
Haringey, London
Chimney Repairs · August 2025
“Cleared years of debris out of our gutters and replaced a couple of cracked sections. Good job at a fair price. Minor delay getting started but otherwise very happy.”
Kevin Shaw
Merton, London
Guttering Services · July 2025
“Our Edwardian home had rising damp in every ground-floor room. Fernsby injected a new DPC and replastered the lot. Over a year later there is zero sign of damp returning. Outstanding work.”
Rachel Simmons
Hertford, Hertfordshire
Rising Damp Treatment · June 2025
“Complete strip and re-tile of our detached house. Matched the original clay tiles exactly, sorted out rotten battens and improved the ventilation. Proper job by a proper team.”
Chris Brennan
Chelmsford, Essex
Pitched Roofing · May 2025
“Black mould kept coming back in our bathroom and bedroom despite repainting. They installed a PIV unit and improved airflow and it has not returned since. Should have called them years ago.”
Natasha Doyle
Sevenoaks, Kent
Condensation Control · April 2025
“Tanked our wine cellar after years of persistent damp. The cavity drain system they installed is first rate and we finally have a dry, usable space. Worth every penny.”
Mark Pearson
Guildford, Surrey
Basement Waterproofing · March 2025
“Signed up for an annual maintenance check. They found cracked ridge tiles and sorted them before any water got in. Clear, honest report with photos. Will keep using them every year.”
Fiona Campbell
Barking, London
Roof Maintenance · February 2025
“EPDM rubber roof on our garden office. Done in a single day, neat detailing around the skylights and a 25-year guarantee. A year and a half on and it is watertight. Recommended to three neighbours already.”
Darren Hooper
Camden, London
Flat Roofing · December 2024
“Found dry rot in the floor joists after pulling up old carpet. Fernsby cut out the affected timber, treated everything and sistered in new joists. Thorough, guaranteed work.”
Janet Ellis
Epsom, Surrey
Timber Treatment · November 2024
“Valley gutter had been leaking for months and two other firms could not fix it. Fernsby stripped it back, re-lined it in lead and it has been perfect ever since. Proper craftsmen.”
Ian Fletcher
Watford, Hertfordshire
Roof Repairs · October 2024
“Central London flat with penetrating damp on a party wall. They diagnosed it accurately, treated the external and internal sides and the problem is completely gone. Very knowledgeable team.”
Angela Marsh
Westminster, London
Damp Proofing · September 2024
“Replaced the concrete tiles on our bungalow with new lightweight slates. Looks fantastic. Only minor gripe was waiting a couple of weeks for the materials to arrive, but the workmanship was top-notch.”
Peter Gallagher
Gravesend, Kent
Pitched Roofing · August 2024
“Full replacement of old iron guttering with black aluminium. Matches the period look of our house perfectly. Neat joints, no leaks, and a tidy clean-up at the end. Excellent service.”
Laura Simmonds
Enfield, London
Guttering Services · July 2024
“Tidemark of damp right around our hallway and lounge. Fernsby injected a new DPC, removed the salt-damaged plaster and re-rendered with specialist plaster. Two years on, bone dry. Guaranteed work.”
Martin Quinn
Dartford, Kent
Rising Damp Treatment · June 2024
“Persistent streaming windows in our Victorian terraced house. They fitted a whole-house ventilation unit in the loft and improved the bathroom extractor. The difference was noticeable within days.”
Susan Barker
Hammersmith, London
Condensation Control · May 2024
“Repointed and weatherproofed our chimney stack and fitted new lead soakers. Rain was coming in through the bedroom ceiling and it has been completely dry since. Highly recommend Fernsby.”
Noel Chambers
Romford, Essex
Chimney Repairs · March 2024
“Converted our damp Victorian cellar into a playroom for the kids. Fernsby installed a full cavity membrane system and sump pump. Over two years on and it is completely dry even after heavy rain. Life-changing.”
Tracy Woodward
Croydon, London
Basement Waterproofing · January 2024
Need a Roofing or Damp Expert?
Get in touch today for a free, no-obligation survey and quotation. Our friendly team is ready to help with any roofing or damp proofing project.
